Welcome to Our Shoe Store

We provide top-quality shoes with competitive prices, efficient shipping, and diverse latest styles. For any questions, feel free to contact us first—We will provide you with satisfactory service. Bulk orders are eligible for exclusive discounts!

1. Purchase & Payment

Payment Methods: Accept , Bank Transfer, and Credit Card

Payment Deadline: Please complete payment within 3 business days. If checkout fails immediately after auction, wait a few minutes and try again.

Quality Commitment: Our shoes maintain superior quality compared to other suppliers.

2. Product Details

For material details, contact our customer service. Provide the style number, and we will send real product photos promptly.

Default Shipping: Shoes without original boxes (faster and safer delivery)

With Shoe Box: Leave a message, and our customer service will assist you.

We recommend box-free shipping:

① Smaller parcels get logistics priority (faster transit);

② Faster customs clearance (lower detention risk and costs);

③ Box-included parcels may cause longer customs delays.

Measure your foot length and check the size chart before purchasing (sizing varies by style).

SIZE CHART (Different measurement methods allow for an error of 0.5-1 centimeters. The recommendation is for reference only. Please make your own choice based on your personal situation.)

Measurement Tip: Focus on foot length, insole length, and outsole length for accurate fitting.

We strive to restore the real color and texture, but slight differences may occur due to material, lighting, display device, or personal perception. The actual product shall prevail.

3. After-Sales Service

Qualified Quality Issues: Problems affecting normal wear (sole cracking, upper-sole peeling, severe stains).

Not Quality Issues: Small threads, minor stains, slight color difference, faint glue odor, normal glue overflow, shoe box wear, shipping-induced slight deformation.

4. International Logistics

Delivery Time: 15-25 business days (estimated). Delays of 5-15 business days may occur during peak seasons (promotions, Christmas) or due to bad weather.

Tracking & Support: After shipment, check logistics in order details (updates within 3-5 business days). For long-term non-delivery or customs issues, contact us promptly—we will assist with logistics communication.

5. Shoe Cleaning Guide

Suede Shoes/Snow Boots: Apply suede cleaner, dry-brush gently, rinse, and air-dry.

White Sneakers: Use toothpaste on dirty areas, scrub, rinse, wrap with toilet paper, and air-dry.

Black Leather Shoes: Wipe dust, apply black shoe polish, and buff.

Slippers/Sandals: Soak in soapy water for 2 minutes, scrub, and air-dry.

Yellowed White Shoes: Mix 20ml redox paste + 10ml redox powder + water, apply for 6 hours, then rinse.

6. Wholesale & Cooperation

Wholesale Discount: 30-50+ pairs qualify for exclusive pricing—contact us for details.

Cooperation Application: Send your official homepage screenshot or apply via the platform's influencer cooperation system. We will review it promptly.

7. About Us & Support

We have independent factories, covering production, sales, and after-sales. For inquiries, use the MESSAGE function—we respond promptly.

8. Shipping & Order Details

Shipping Fee: Calculated by order quantity, varying by country. Some regions include taxes in the displayed price.

Order Processing: Dispatched within 3-5 business days (5-10 days for custom/produced-on-demand items).

9. Feedback Policy

Your satisfaction is our priority! If you're dissatisfied, contact us before leaving neutral/negative feedback—we will resolve it to your satisfaction. After receiving the parcel, we would appreciate 5-star feedback and detailed seller ratings.

Thank you for choosing us! We look forward to your next visit and wish you a pleasant shopping experience!