About place order:

Please remember to receive the coupon from our store before placing an order, choose the right color and size, and make sure your address,postal code,phone number is right.After you paid, pls check the order details again to make sure all is correct.

About Shoes Box:

All the sneakers come with box.

About Review:

Your review is very important to us.If you are satisfied, please don't hesitate to give us a five star praise. If you are not satisfied with the product, please do not open the dispute or post negative review,we will do our best to help you solve the problem.

Allowable shoe size error range: 0.5 to 1 cm

Please note: Puerto Rico, Hawaii, Alaska, and theVirgin Islands are remote areas in the United Statesthat express delivery cannot reach. Therefore, if youraddress belongs to these states, please do not placean order. If you have already placed an order, pleasefollow the steps below to apply for a refund . FirstStep : Click the button"Request Refund" .SecondStep: Select the reason as "items not now required"If you do not know how to apply for a refund, pleaseconsult the store customer service for assistance.

That products of the same style but different colors may have slight differences in material and other aspects. The product descriptions on this page are for reference only. Specific product information is subject to the actual product.

Q:How do I choose the correct size?

A:The size of the shoes runs to ture, you just need to refer to the following size chart according to the size of the shoes you usually wear.

Q:Do they come with the box?

A:Yes, the shoes come with a box. With the help of a shoe box, it can ensure that shoes are transported with minimal damage caused by collisions and compression.

Q:How long can the shoes be delivered properly?

A:It depends on your country and region. Normally, countries in North America and Europe can be properly delivered in about 20-40 days,Countries in Asia,can be properly delivered in about 7-15 days.If your country is affected by a new crown epidemic or if there is insufficient flight capacity, the delivery time may be extended.

Q:What should I do if I find out I have placed the wrong order after payment?

A:If you find that you have placed a wrong order, you do not have to cancel the order directly, our customer service will give you the most professional help at the first time.

Q:Why my order was cancelled after payment?

A:Every payment you make will be verified by the platform's risk control. If your payment is risky, the system will send you a message requesting payment verification, and you have to provide relevant supporting documents according to the message request(you can check the message on your account:system message list). Otherwise, your order will be automatically cancelled by the system.You can consult platform customer service for details.

Q:What should I do if I want to cancel my order after payment for some reason?

A:In this case, our customer service  will tell you how to  cancel your order properly.If we haven't shipped your shoes yet,you can operate the refund request on your account by yourself.Step 1st:find the order you want to cancel in awaiting shippment list.Step 2nd:click the botton 'request refund'.Step 3rd:Choose the reason 'items not now requierd', and the will refund your money within 2 working days. If you choose the other reasons,it will take a long time for you to get your money back.

Q:How to maintain the shoes?

A:1.Use professional shoe cleaner for cleaning.2.When the shoes are not worn, they should be placed in a cool and ventilated place to avoid direct sunlight, so that the shoes will not crack, deform or leg color.3.Reserve several pairs of shoes to wear in turn, which can prolong the service life of each pair of shoes.